Due to the increase in number of corporate investigations, lawsuits and regulatory audits, the demand of Ediscovery solutions are mounting high. This has led to the raise in the service cost of most of the e-discovery solution providers. Most of the companies are facing lot of problems in finding suitable yet cost-effective services. Their skyrocketing cost is now a major challenge worrying most organizations. Not only this, there is one more challenge which most of the organizations are facing, the reliability of service. Most of the e-discovery firms are unable to deliver value to their customers. And this scenario has made many organizations apprehensive about adopting Ediscovery solutions.
But with little care and proper consideration one can choose a reliable and cost-effective e-discovery service provider. So what a business owner needs to do is to determine the right partner. After choosing the partner, you need to decide whether you want an ongoing support in-house, or you want to take contractual services from some competent 3rd party. If you are planning to set-up an in-house EDiscovery system then you need Lucene open source components that include Lucene, Solr, Tika, Mahout and Nutch. And if you want to outsource it then choose the company very carefully.
Here are some tips that can help you in choosing the most appropriate solution provider for your organization:
Check their processes: Every company offering Ediscovery solutions need to follow the entire range of processes as defined by the Electronic Discovery Reference Model (EDRM). Hence, make sure that your partner is also following the industry standards; else you can face lot of trouble.
Check for flexibility and affordability: You must take assurance from your provider that the Ediscovery solution would not affect your employee productivity. Plus, solutions adopted would be economical and would guarantee better returns.
Time estimation for deployment: Check with your service provider about the deployment procedure and time. Usually good solutions are very easy to employ and they dont take too much time.
Evaluate search capabilities and pro-activeness: This is a major feature which confirms the quality of an e-discovery solution. Every solution should be capable enough to provide clients with sophisticated and rich search capabilities quickly.